Privacy policy
Last updated: May 26, 2026
At Petsha ("we," "us," or "our"), your privacy is important to us. We are dedicated to protecting your personal information and handling it responsibly. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website, communicate with our support team, or purchase our pet cat and dog bowls.
By using our services, you agree to the practices described in this policy
1. Information We Collect
To provide a reliable and personalized shopping experience, we collect the following types of information:
Personal & Contact Details: When you place an order or create an account, we gather information such as your full name, billing and shipping address, email address, and phone number.
Payment Information: We collect the necessary details required to complete your purchase securely. All payments are processed through trusted third-party providers, PayPal and Venmo. We do not store full credit card numbers or banking details on our servers.
Device & Browsing Data: When you browse our website, certain information is collected automatically, including your IP address, browser type, device information, and how you interact with our site.
2. How We Use Your Information
We use the information collected for the following purposes:
Order Processing: To complete your purchases, arrange shipping through carriers such as FedEx, and provide order confirmations and receipts.
Customer Communication: To respond to inquiries, provide shipping updates, and share important information regarding your orders.
Fraud Prevention: To monitor transactions and detect any suspicious or potentially fraudulent activity, helping maintain a secure shopping environment.
Website Improvement: To understand how visitors use our website so we can improve functionality, navigation, and overall user experience.
3. Sharing Your Information
We value your privacy and do not sell your personal information. We only share your data with trusted third parties when necessary to operate our business:
E-commerce Platform: Our store is powered by Shopify, which provides the infrastructure to securely manage and process orders.
Payment Providers: Your payment details are securely transmitted to PayPal or Venmo for transaction processing.
Shipping Providers: We share necessary delivery information, including your name, address, and phone number, with our shipping partner FedEx to ensure accurate delivery of your orders.
Legal Requirements: We may disclose information if required by law or if necessary to enforce our Terms of Service or protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember items in your cart, store your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of our website may not function as intended without them.
5. Data Security
We take appropriate measures to safeguard your personal information. Industry-standard security practices are used to protect your data from unauthorized access, misuse, or disclosure. All transactions are encrypted using secure socket layer (SSL) technology.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal information
- Unsubscribe from marketing communications at any time using the link included in our emails
To exercise any of these rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and will take effect immediately upon publication. If significant changes are made, we will clearly indicate the update.