Terms of service
Overview
Welcome to Petsha. This website is owned and operated by Petsha. Throughout the site, the terms “we,” “us,” and “our” refer to Petsha. We provide this website, along with all related information, tools, and services, to you under the condition that you accept all terms, conditions, policies, and notices outlined here.
By accessing our website and/or purchasing our pet cat and dog bowls, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced within this document. These Terms apply to all users of the site, including visitors, customers, vendors, merchants, and contributors.
Please review these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access the site or use our services.
Section 1 - Online Store Terms
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or place of residence, or that you have given permission for any minor dependents to use this site under your supervision. You agree not to use our products or services for any unlawful or unauthorized purpose, and you must comply with all applicable laws and regulations. Any violation of these Terms may result in termination of your access to our services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone at any time for any reason. You understand that content you provide (excluding payment information) may be transmitted across various networks and may be adjusted to meet technical requirements. Payment information is always encrypted during transmission. You agree not to copy, reproduce, sell, or exploit any portion of our service without our prior written consent.
Section 3 - Accuracy and Timeliness of Information
We strive to ensure that the information on our website is accurate and up to date; however, we do not guarantee that all content is complete, current, or error-free. The material provided is for general information purposes and should not be solely relied upon without consulting more accurate or complete sources when necessary.
Section 4 - Modifications to the Service and Prices
Product prices may change at any time without prior notice. We reserve the right to modify, suspend, or discontinue any part of the service at our discretion. All prices and transactions on our website are displayed and processed in US Dollars (USD).
Section 5 - Products or Services
Our pet cat and dog bowls are offered exclusively through our online store and may be available in limited quantities. All items are subject to our return and exchange policies. We make reasonable efforts to display product images and colors as accurately as possible; however, actual appearance may vary depending on your device.
Section 6 - Shipping and Delivery Responsibility
We aim to deliver your order in a timely and secure manner. We offer Free Shipping on all orders and use reliable carriers such as FedEx. Orders are typically processed within 1 to 2 business days and shipped within 4 to 6 business days. While we provide estimated delivery timelines, delays may occur due to factors beyond our control. Tracking information is provided for every order so you can monitor your shipment.
Section 7 - Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion. Payments are securely processed through authorized providers, PayPal and Venmo. You agree to provide accurate, current, and complete billing and account details so we can process your orders and communicate with you when necessary.
Section 8 - Returns, Refunds, and Cancellations
We maintain a clear and fair return process. Customers have 30 days from delivery to request a return. We accept returns for both defective and non-defective items, and exchanges are available. There are no restocking fees. Customers are responsible for return shipping costs unless the item is defective or incorrect. Approved refunds are processed within 7 business days. Orders may be canceled within 24 hours of purchase.
Section 9 - Personal Information
Any personal information you provide through our website is handled in accordance with our Privacy Policy.
Section 10 - Errors, Inaccuracies and Omissions
From time to time, our website may contain errors such as typographical mistakes or inaccuracies related to product descriptions, pricing, promotions, shipping details, or availability. We reserve the right to correct such issues and update information at any time without prior notice.
Section 11 - Prohibited Uses
You are prohibited from using the website or its content for unlawful purposes, including but not limited to violating laws or regulations, encouraging illegal activities, or infringing upon our intellectual property rights or those of others.
Section 12 - Governing Law
These Terms of Service and any related agreements are governed by and interpreted in accordance with the laws of the United States.
Section 13 - Changes to Terms of Service
You may review the most current version of these Terms at any time on this page. We reserve the right to update or modify these Terms at our discretion by posting changes on our website.